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A Creative Graphics, Printing and Vinyl Signage Company

Delivering Outstanding Quality
at Affortable Prices!

Because sign making is our passion,
and that's what we do!

With over a decade of design experience, Independent
Custom Graphics
extends the professional quality graphics and
signs to the local community.

Faq’s

DOES THE AMOUNT OF COLORS AFFECT THE PRICING?
On most projects colors will not affect pricing unless already specified in price list. Almost all pricing includes full color design.
DO YOU OFFER QUANTITY BREAKS ON PRICING?
Yes, quantity breaks are available depending on type of project. Ask for quantity breakdowns with your quote.
WHAT IS THE PRODUCTION TIME?
Typical turn around time is 5-7 days for most products. Specific products such as promotional items and screen printing/embroidery will typically take 7-10 business days.
CAN WE SUBMIT OUR OWN ARTWORK FOR PRINTING?
Yes, if you do not need the assistance of our graphic design we will make sure that your artwork is properly created for the end product and will contact you if is not. Please contact us with any questions regarding your artwork.
WHY SHOULD I GIVE YOU MY PRINT PROJECT INSTEAD OF SOME OTHER ONLINE COMPANY?
Behind every order atIndependent Custom Graphics is a personal print professional who is dedicated to meeting your expectations. We combine the efficiency and competitive pricing of online ordering with the quality and commitment of people who care.
WHAT ARE THE CUSTOMER SERVICE HOURS?
Normal business operations are from 8:00 am – 6:00 pm EST. However, if you call us off operating hours, please leave a message and someone will respond to your inquiry in a timely fashion. Or you can e-mail us 24/7…
WHAT ARE THE STANDARD SIZES FOR YARD SIGNS AND VINYL SIGNS?
Yard signs 12in x 18in, 18in x 24in, 24inx 36in. Vinyl signs 2 ft x 6 ft, 3ft x 6ft, 4ft x 8ft, 6ft x 8ft.

Design Faq’s

WHAT KIND OF GRAPHIC DESIGN SERVICES DO YOU PROVIDE?
Our graphic design services are varied and comprehensive. We provide logo design, brochure design, illustrations, graphics for web sites, direct mail design, marketing, stationery – including business card, letterhead, envelope, mailing label, and presentation folder design, and any other printing your business may require. Give us a call to see what we can do for you.
WHAT DO YOU CHARGE FOR YOUR GRAPHIC DESIGN SERVICES?
Prices depend on many variants but you can be sure that the money you’re paying is for high- quality, uncompromised work. You won’t find that with some of our competitors. We encourage prospective clients to compare us with other agencies producing the same level of work. If you would like us to price out a job for you, give us a call today.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards including Visa, Master Card, American Express, Discover. We also accept Paypal and Business checks.
WHAT IS THE CLIENT’S INVOLVEMENT IN THE DESIGN PROCESS?
We thoroughly discuss the project at hand with our client from the beginning. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have. During the design process, the client is asked to approve certain milestones before work continues. At the conclusion of a project, the client may request the artwork in various formats.
HOW DO I CHECK ON THE PROGRESS OF MY JOB DURING THE DESIGN PROCESS?
The client is kept abreast of the progress of their job through our approval process. We present the project to the client at certain stages, or milestones, and wait for approval before we continue work. We find that this process keeps the client involved and prevents any breakdowns in communication. In between these milestones, the client is free to call in to get an update.
HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?
A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on CD, jump drive or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.
WHO OWNS THE COPYRIGHT WORK THATS BEEN DONE FOR ME?
Copyright is yours upon receipt of final payment. We do, however, reserve the right to use any work for promotional purposes.
HOW DOES YOUR LOGO DESIGN PROCESS WORK?
We first discuss the client’s needs, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, our designers make sure they’ve collected enough information before they begin work. Our logo design service is very flexible. If you’d like to see only a few concepts or if you need many, our service can be priced according to your needs.
I NEED SOMETHING DESIGNED YESTERDAY. CAN YOU HELP ME?
We can usually accommodate your rush job depending on how full our production schedule is. To be fair to other clients, if a job already in production is interrupted by a rush job, we reserve the right to add an additional 35% – 50% on top of the normal price.
I DON’T KNOW WHERE TO START. CAN YOU HELP ME?
Call us. We’ll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right experts helping you out. We can put things in perspective and offer solutions that you may not have even considered.